This policy explains what personal information The Quartz Place collects through this website and enquiries made to us, how it's used, and the choices you have about it. The Quartz Place is operated under Miah & Chowdhury LLP ("we", "us", "our"), of 48 Kennington Road, Waterloo, London SE1 7BL.
What We Collect
- Contact form submissions — the name, email address and message you enter when you use the contact form on this website.
- Booking enquiries and reservations — information you provide when you contact us through the enquiry form or by email (name, email address and your message). Bookings are made through Airbnb and are handled under Airbnb's own privacy policy, as Airbnb is the party processing that transaction.
- No automatic tracking — at the time of writing, this website does not use cookies, analytics scripts, or third-party tracking pixels.
How We Use It
- To respond to enquiries sent through the contact form.
- To respond to enquiries and communicate with guests before, during and after a stay.
- To meet our own legal, accounting and safety obligations as a short-let accommodation provider.
We do not sell personal information, and we do not use it for marketing without your separate, explicit consent.
Who We Share It With
- Airbnb — for any booking made through Airbnb's platform, your information is primarily held and processed by Airbnb under its own privacy policy.
- Our web hosting provider — which stores this website's files and processes contact form submissions on our behalf as part of hosting the site.
We don't share personal information with any other third party except where required by law.
How Long We Keep It
We keep enquiry and booking information for as long as reasonably necessary to manage the relevant stay, respond to any follow-up, and meet accounting and legal record-keeping obligations, after which it is deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to ask us what personal information we hold about you, to have it corrected if inaccurate, to ask us to delete it, and to object to or restrict certain uses. To exercise any of these rights, contact us using the details below. If you're not satisfied with our response, you also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
Contact Us
Questions about this policy or your personal information can be sent via the contact form or to contact@thequartzplace.co.uk.
This is a draft policy prepared for The Quartz Place website and has not yet been reviewed by a solicitor. We recommend a legal or specialist data-protection review before treating this as final or relying on it for compliance purposes.